ISO 9001:2015 Quality Management System (Implementation and Internal Auditing)
ISO 9001 specifies requirements aimed primarily at giving confidence in the products and services provided by an organization and thereby enhancing customer satisfaction. Its proper implementation can also be expected to bring other organizational benefits, such as improved internal communication, better understanding and control of the organization’s processes.
The purpose of an ISO 9001 management system is to provide a framework for managing Business risks and opportunities. The aim and intended outcomes of the Quality management system are to: